The PostOp Collective

The PostOp Collective

The PostOp Collective

Bringing nurse-led concierge recovery online

The PostOp Collective is a private post-surgical nursing and concierge recovery service serving Dallas, Fort Worth and Austin. It was founded by nurses Eliza McCanles and Heidi Levan, and their line is "Founded by nurses, trusted by surgeons." Their registered nurses care for patients before and after surgery with day and overnight nursing, IV therapy, lymphatic massage and nutrition support. They also take care of everything around the recovery, from private car transport to stays at partner hotels like the Ritz-Carlton Dallas and Rosewood Mansion on Turtle Creek.

Services

Web Design · UI/UX · Copywriting

Industry

Healthcare

01

A Premium First Impression

A Premium First Impression

We designed a calm, polished site that matches the level of care patients get in person. Someone getting ready for surgery, and the surgeon referring them, can tell right away that they are in good hands.

The PostOp Collective: The Homepage Hero

02

A Dedicated Page for Surgeons

A Dedicated Page for Surgeons

Surgeons send a lot of the business, so we gave them a page of their own. It shows the partner practices and what their surgeons say about working with the nurses, which makes the referral an easy decision.

The PostOp Collective: The Surgeons Page

03

A Simple Path to Booking

A Simple Path to Booking

Every page leads to a Book a Consult form that asks for the procedure date and surgeon, so the team has what it needs before the first call. A simple three-step process and a Local Support section for Dallas, Fort Worth and Austin answer the common questions before patients reach out.

The PostOp Collective: Three-Step Booking Form

04

A Quiet, Premium Identity

A Quiet, Premium Identity

The PC monogram and warm neutrals set a calm tone that fits a service built around rest and recovery.

The PostOp Collective website: A Quiet, Premium Identity

05

Headlines With a Point of View

Headlines With a Point of View

Large serif headlines carry the brand's message, and real words from the surgeons they work with back it up.

The PostOp Collective website: Headlines With a Point of View, view 1
The PostOp Collective website: Headlines With a Point of View, view 2

06

The Recovery, Step by Step

The Recovery, Step by Step

Patients see every step before they book, from the care plan consultation and surgery prep to one-on-one nursing at home or in a partner hotel.

The PostOp Collective website: The Recovery, Step by Step, view 1
The PostOp Collective website: The Recovery, Step by Step, view 2

07

Hotels and Services in One Place

Hotels and Services in One Place

The partner hotels and every service, from overnight nursing to IV therapy, are easy to scan in one place.

The PostOp Collective website: Hotels and Services in One Place, view 1
The PostOp Collective website: Hotels and Services in One Place, view 2

08

The Brand at the Bedside

The Brand at the Bedside

Brand concepts for the recovery itself, like a welcome card and a door hanger in the same warm palette.

The PostOp Collective website: The Brand at the Bedside

09

Easy to Book From a Phone

Easy to Book From a Phone

Most patients plan their recovery from their phone, so every page, including the booking form, works just as well on a small screen.

The PostOp Collective website: Easy to Book From a Phone

10

A Simple Brand Toolkit

A Simple Brand Toolkit

Instrument Serif for headlines, Karla for everything else, and a palette of espresso, walnut, saddle, linen and cream.

The PostOp Collective website: A Simple Brand Toolkit

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